Photo kiosk’s ban on Christian words a 'software error'

The glitch affected Kmart printing kiosks Australia-wide (Wikimedia/Mr Stan Zemanek)

Kodak has admitted the “software error” that banned a series of religious words, including Jesus, church and Christian, affected every printing kiosk at Kmart stores across the country. Source: The Daily Telegraph.

Kodak sales and marketing manager Gavin Wulfsohn, whose company manages Kmart’s kiosks, said a patch had been remotely uploaded to every kiosk nationwide.

“Yes it is national,” he said. “All of the kiosks are internet enabled so we can update all the stores’ kiosks nationwide remotely. All the stores have been sent the software update which will self-install on the next kiosk reboot much like a PC windows update.”

Both Kmart and Kodak were plunged into damage control yesterday as they rushed to overturn a ban on several religious phrases.

While users could caption their photos using terms such as mosque, Islam and Koran, words relating to Christianity such as Bible were deemed to be “profanities’’ by the automatic kiosk system and replaced with asterisks on photo captions.

Kmart blamed the issue on a “software error” and promised an overnight update would overturn the ban.

“This is a system error and it will be updated overnight. It in no way reflects our views as a business,” a Kmart spokeswoman said.

“At Kmart, we support diversity and inclusiveness irrespective of race, religion, age, gender, ethnicity, ability, appearance or attitude and we want our teams and stores to reflect the communities in which we operate.”

FULL STORY

Kmart photo printing kiosk bans Christian words in ‘software error’ (The Daily Telegraph

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